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For businesses

Recover what you are owed, without putting your name at risk.

Most of this site is for people who received a notice from us. This page is for the businesses on the other side: creditors, brokers, and agencies looking for a collection partner that treats people decently and keeps clean records.

Who we work with

Different seats, same need.

Direct creditors

You are owed money by your own customers and would rather hand the follow-up to people who do it for a living, without souring the relationship you built.

Brokers

You place accounts on behalf of others and need an agency whose compliance posture you can stand behind when your clients ask how their customers are being treated.

Agencies and debt buyers

You have volume to forward or portfolios to service and want a partner that documents its work and reports cleanly.

How it works

Placing an account, start to finish.

You reach out

Tell us the kind of debt, roughly how much volume, and your timing. A short call sorts out whether we are a fit before anyone signs anything.

We agree on terms

Scope, fees, and how accounts move to us, in plain language. You know what we charge and how we work before the first account is placed.

We work the accounts

People are contacted the way the law requires and the way you would want your own customers treated. Every step is logged.

You see the results

Clear reporting on what was recovered, what is in progress, and what we recommend. No black box.

Why Crown

The boring kind of collection agency.

Licensed and compliant

Crown Resolution Group is a licensed collection agency and works within the FDCPA and state rules. That is not a feature we market; it is the floor we operate on.

Your name, protected

How a collector behaves reflects on the business that hired them. We collect firmly and decently, because an aggressive recovery that costs you a customer or a complaint is not a win.

Documented and transparent

Every contact is recorded and every account is auditable. When you ask what happened on a file, there is a straight answer.

Talk to us about placing accounts.

Send the form and a person on the business team will come back to you, usually within one business day. This inbox is for businesses, not for questions about an account you were contacted about.

Prefer email? Write to support@crownresolution.com.

Account volume, the kind of debt, and timing all help us route this to the right person.

A person on the business team will read it and reply.

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